If you have a question about your Payment account or Etsy Payments, you can most likely find the answer in our Help Center. When I clicked that link it took me straight to my other shop’s Messages center to respond within the Etsy message system. There’s a large orange button at the bottom of the email that says Reply to LandKbeads. Click Messages and tick allow people to contact my Page privately. Don’t call phone numbers you may see circulating on the internet, as they may not be legitimate. Got the notice email from Etsy almost immediately. Here’s a simple 5-step guide to set up Messenger for your business. Having said that, we are closing this thread as it is indeed a bit older, and the information contained here may be outdated. Phone support can only be safely requested through Etsy’s Contact support form. If you would like to share your thoughts and get the conversation going about this or similar topics, we ask that you start your own thread instead of bumping an old one, as this can cause confusion for members reading. If you receive an unexpected phone call from someone claiming to be Etsy Support, hang up and reach out to Etsy through the Contact support button if you need help. You can also register for an account if you don’t already have one.Įtsy Support won’t make unrequested phone calls without prior notification. If you can’t sign in and need to contact Etsy Support, follow the steps in this article. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Etsy in an easy-to-use summary. Learn how to unsubscribe from email notifications. However, you will continue to receive emails about new replies in that message. Choose Mark as Spam This will move the message out of your inbox and into your Spam folder. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. This helps us verify your identity and provide you with quicker customer service. Go to Messages Select the suspicious message from your inbox. To contact Etsy’s customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. You must sign in to your Etsy account to contact Etsy Support. To contact Etsy’s customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. The days you don’t select will be when buyers who message you will receive your auto reply. Select which days of the week you’re available to answer messages. Enter your auto-reply or select from your saved replies. Question about an order you’ve already placed? Choose your order for help. Select the Auto-Reply button and choose Weekly auto-reply from the dropdown menu. If you have questions about an item you're interested in, the seller is the best person to help you.
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